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Click "Forgot Password" on the login page and enter your email. You'll receive a password reset link within a few minutes. If you use SSO through your company, contact your IT administrator.
Log in to the portal and ask Orin to generate a COI, or use the Certificates section. You can also request one through the Slack or ChatGPT apps by saying "Generate a COI for [holder name]."
A workspace admin can install the Orin app from the Slack App Directory or from the Delegance portal's Team Management page. Once installed, @mention Orin in any channel or send a direct message.
Open ChatGPT, click the + button in the message bar, and search for "Delegance Insurance." Click Connect and sign in with your Delegance account. You'll need a ChatGPT Plus, Team, or Enterprise subscription.
For Slack, remove the app from your workspace settings. For ChatGPT, go to ChatGPT Settings > Connected Apps and revoke access. For Claude, use the Delegance portal's Connectors page.
No. Orin only processes messages where it is directly @mentioned or sent as a DM. It does not read, store, or index any other Slack messages in your workspace.
Your insurance data is fetched on-demand and used solely to answer your questions. It is not stored by third-party platforms beyond the active session. See our Privacy Policy for full details.
Account administrators can invite team members from the portal's Team Management page. New users receive an email invitation to create their account.
If you encounter unexpected behavior, errors, or issues with the Delegance portal or any connected app (Slack, ChatGPT, Claude), please report it so we can investigate:
Delegance takes the security of its platform seriously. If you believe you have discovered a security vulnerability in our application, we encourage responsible disclosure.
We appreciate the security research community's efforts in helping keep Delegance and its users safe. We will work with you to understand and resolve verified issues promptly.
Setup guide, features, and troubleshooting for the ChatGPT integration.
Installation, usage, and troubleshooting for the Slack integration.
Log in to the Delegance portal for full access to your insurance dashboard.
Delegance Brokerage — Licensed insurance brokerage. For emergencies or active claims, please contact your broker directly or call the carrier's claims hotline listed on your policy documents.