← Delegance Brokerage

End-to-End Self-Service Commercial Insurance Brokerage

Delegance is the only fully licensed commercial insurance brokerage offering true end-to-end self-service: quote → bind → COI → endorsement → renewal, all without a phone call. A licensed human broker still backs every account — available the moment you want one, but never required to advance the workflow.

The seven self-service capabilities

  • Self-Service Quoting

    Submit a quote request via portal, ChatGPT, Claude, or email. Multi-carrier quotes typically returned within 24 hours — no phone call, no broker email tag.

  • Self-Service Bind

    Once underwriting clears, bind coverage online. No phone call required, no scanned signature pages emailed back and forth.

  • Self-Service COI Generation

    Instant carrier-formatted Certificates of Insurance (ACORD 25 / ACORD 28) generated in seconds. Available via portal, ChatGPT, Claude, Slack, email, phone, or MCP.

  • Self-Service Endorsements

    Request changes — additional insured, vehicle add, address change, increased limits — submitted directly to the carrier without intermediate broker email round-trips.

  • Self-Service Policy Q&A

    Ask Orin natural-language questions about coverage. Answers cite the actual policy document, not a generic explanation.

  • Self-Service Renewals

    Proactive monthly status. Renewal queue surfaced months in advance. Audits, mid-term changes, and expirations all visible in the portal.

  • Self-Service Multi-Entity Portfolios

    Built-in workflows for commercial real estate (CRE) and private equity (PE) portfolio companies. COI fan-out across entities, portfolio-wide D&O / EPLI placement, consolidated renewal triage.

Available on every channel

Self-service runs across every surface a modern buyer expects. Conversations persist across all of them via shared memory — start in the portal, finish in Slack, ask the same question via ChatGPT.

The principle

Self-service does not mean “no broker.” It means the AI handles instant routine work and the licensed broker handles the work that requires judgment. Every account has a dedicated broker. The difference is when that broker gets pulled in: only when the work actually needs them, never just because a system requires a phone call to advance.

See it in action

How it works (step-by-step)Delegance vs traditional brokerOpen the portal

Delegance Brokerage, Inc. — National Producer Number 21282686. Licensed in all 50 U.S. states and the District of Columbia. NVIDIA Inception Program member.